We want you to be completly 100% satisfied with your purchase and we know that from time to time that our products may just not be the right fit for your needs. We offer a hassle free return and exchange policy so that you can return any purchased item within 7 days from the date of delivery of your order. We can provide a store credit, refund or exchange for another product where the product/s being returned meet the following conditions:

  • You contact us to arrange a return within 7 calendar days from the delivery of your order;
  • The products presents ‘as new’ in appearance and show no signs of use, wear and tear or damage. We cannot accept a return for items that have been assembled or disassembled. For tabletops that have been fixed to a desk frame with wood screws we can no longer accept as a return
  • The product is packaged in its original, undamaged packaging with all products stickers, and tags in their original place. We will require photographic evidence of the items in original packaging along with an email indicating the reason for the return sent to info@elevateergonomics.com
  • The product is not a custom made order or bulk order of more than one desk
  • The product being returned includes a copy of the order invoice/proof of purchase
  • You are responsible for any freight charges to return the product to us
  • You are responsible for a re-stocking fee of 25% of the original purchase price

CONTACT INFO

Phone: +612 8033 3345
E-mail: info@elevateergonomics.com
Support: Monday – Friday 9.00am-5.00pm